LuckyBoom — Provider
Overview/Key Facts
| Fact | Details |
|---|---|
| Brand | LuckyBoom |
| Theme | Playful cosmic theme with cheerful green star mascot aiming for an endless gaming universe |
| Launch Status | Set to launch soon |
| Game Library | 6,500+ games from 60+ software providers including slots, live casino and jackpot games |
| Welcome Package | Up to 200% across the first three deposits plus 200 free spins |
| Wagering Requirements | 35x on bonus, 40x on free spins |
| Licensing | No clear licensing information published at launch; players advised to verify themselves |
Login/Account Access
Login uses email and password. Forgot password flow: click "Forgot password?" on the login page and enter email to receive reset link. Two-factor authentication not yet available at launch. Automatic logout after inactivity. Account dashboard provides overview of cashier, active bonuses and play history. Cashier section manages deposits and withdrawals. Bonus section allows viewing and activating offers. 24/7 support via live chat and email for login issues.
Payment Methods
| Method | Min Deposit | Max Deposit | Deposit Time | Withdraw Time | Fee |
|---|---|---|---|---|---|
| iDEAL | €10 | €2,000 | Instant | Not available | None |
| Visa | €10 | €2,000 | Instant | TBD | None |
| MasterCard | €10 | €2,000 | Instant | TBD | None |
| Bank transfer | €10 | €5,000 | 1–3 business days | TBD | None |
| Skrill | €10 | €5,000 | Instant | TBD | None |
| Neteller | €10 | €5,000 | Instant | TBD | None |
| Paysafecard | €10 | €1,000 | Instant | Not available | None |
| Bitcoin (BTC) | 20 EUR eq. | 10,000 EUR eq. | TBD | TBD | TBD |
| Ethereum (ETH) | 20 EUR eq. | 10,000 EUR eq. | TBD | TBD | TBD |
| USDT | 20 EUR eq. | 10,000 EUR eq. | TBD | TBD | TBD |
| Litecoin (LTC) | 20 EUR eq. | 10,000 EUR eq. | TBD | TBD | TBD |
Bonuses & Promotions
| Bonus | Amount | Min Deposit | Wagering | Games |
|---|---|---|---|---|
| Welcome Package | Up to 200% across the first 3 deposits + 200 Free Spins | €20 | 35x bonus, 40x free spins | Slots |
| Weekend Reload | 50% up to €200 | €20 | 30x | Slots |
| Daily Cashback | Up to 10% cashback, max. €200 | None | 1x | All games |
LuckyBoom Rewards program with five tiers where players collect Stardust through deposits (5%) and wagering (1%), redeemable in the shop for bonuses, free spins and cashback.
KYC/Verification Steps
- Proof of identity (Passport, ID card or Driving licence)
- Proof of address (Bank statement or Utility bill no older than 3 months)
- Proof of payment (Photo of payment card or E-wallet screenshot)
Customer Support Channels
Live chat available 24/7 in Dutch and more languages, usually instant response, fastest for general questions. Email to support@luckyboom.com available 24/7 in Dutch and more languages for detailed questions. Help centre/FAQ always available in Dutch covering bonuses, payments, technical issues, account and verification.
Mobile Experience
No separate app for Android or iOS yet. Instant play via fully optimised mobile browser website for smartphones and tablets offering full functionality. Desktop browser provides full website with all features, games and account management. Responsive and optimised for all common devices.
Loyalty/VIP Program
LuckyBoom Rewards: Automatic assignment to 5 tiers based on play activity. Stardust earned through deposits (5%) and wagering (1%) redeemable in the shop for bonuses, free spins and cashback. Tiers: Nova (5% daily cashback, standard withdrawal limit, live chat support), Comet (7% daily cashback, increased limit, personalised offers), Meteor (10% daily cashback, increased limit, personal account manager), Supernova (12% daily cashback, high limit, exclusive promotions and faster payouts), Galaxy (15% daily cashback, unlimited limit, VIP manager, exclusive events and highest limits).
Registration Steps
- Bonus selection: Choose a welcome bonus or continue without one (Promo code optional)
- Location & currency: Select country and preferred currency
- Account details: Enter valid email address and secure password
- Confirmation: Accept terms and confirm age (18+)
Security & License
All data transfer secured with SSL/TLS encryption. Certified random number generators from game providers. Password protection and KYC verification required. Privacy policy available on the website at launch. No public licence information available yet as the brand has not launched. Operator, registration and licence details TBD.
Ongoing Promotions
Welcome Package up to 200% across 3 deposits + 200 free spins with min €20 per deposit and 35x/40x wagering. Weekend Reload 50% up to €200 every weekend with 30x wagering. Daily Cashback up to 10% max €200 from VIP tier Comet.
Responsible Gambling
Tools include self-exclusion via email to support@luckyboom.com, deposit limits and links to support organisations. Minimum age 18 with confirmation at registration and KYC. Helpline: Loket Kansspel 0900 - 20 23 202. Support sites: Loket Kansspel (https://www.loketkansspel.nl), Kansspelautoriteit (KSA) (https://www.kansspelautoriteit.nl), Jellinek Preventie (https://www.jellinek.nl), GamCare (https://www.gamcare.org.uk), Gambling Therapy (https://www.gamblingtherapy.org).
